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Dock Technik Loading Bay Customer Service Excellence

Industry leading customer response to a complex technical issue from Dock Technik. Late this week our service division received a call from one of our clients who needed support unloading several containers. The customer was under extreme pressure to unload a freight of containers with deliveries due from the across continent however their loading systems were not operational. Within an hour of receiving the call our Service Operations Team were able to re-deploy the Service Engineers and get a multi skilled team assembled. The team were committed to ensure the clients loading bay was functional and worked through the weekend to ensure the loading bays were operational and ready for the unloading application. To further support our client we have commissioned one of our our Technical Experts to provide on site training and guidance in operations and unloading best practice. Dock Technik, Customer Service at its very best!!


Together, We Deliver!





Dock Technik, Your Trusted Service Partner are available UK 24/7. Contact our Service Team now to discuss your requirements.


https://www.docktechnik.com/enquiry

sales@docktechnik.com

Tel - 0800 047 8771


Dock Technik offer a full range of loading bay solutions and products including Service, Repair & Call Out, Design and Installation and a range of products loading bay products and services including Industrial Doors, Dock Levellers, Dock Shelters, Scissor Lifting Tables, Load Houses, Dock Buffers, Wheel alignment guides, Loading Bay Lighting,PVC Strip Curtains, Loading Bay Pest Proofing, Loading Bay Safety & associated accessories and equipment. Dock Technik aim to ensure the loading and unloading process is safe and effective to enable the distribution network to operate seamlessly.


Our sales, service and installation team are able to cover nationwide including key cities such as Birmingham, Bath, Bradford, Brighton and Hove, Bristol, Cambridge, Canterbury, Carlisle, Chester, Chelmsford, Chichester, Coventry, Derby, Durham, Ely, Exeter, Gloucester, Hereford, Kingston upon Hull, Lancaster, Leeds, Leicester, Lichfield, Lincoln, Liverpool, London, Manchester, Newcastle upon Tyne, Norwich, Swansea, Nottingham, Cardiff, Oxford, Peterborough, Plymouth, Portsmouth, Preston, Ripon, Salford, Salisbury, Sheffield, Southampton, St Albans, Stoke-on-Trent, Sunderland, Truro,Wakefield, Wells, Westminster, Winchester, Wolverhampton, Worcester, York